Managed ICT Services
Secure-by-design managed ICT services, built and supported to meet your requirements.
WHO IS THIS SERVICE FOR
Outsource to trusted experts
Government & Defence
Organisations needing sovereign, AGSVA-cleared ICT support and secure supply chain options.
SME & Enterprise
Businesses needing outsourced IT support, procurement, email archiving and helpdesk services.
Compliance-Driven IT Teams
Teams needing security hardening to ASD’s Essential Eight maturity levels.
Commercial Sectors
Commercial operators across all industries needing reliable, sovereign, secure-by-design ICT support.
OUR PARTNERS
WHERE TO START
Our Managed ICT Services
Build & Management
Specialised in MS 365 and SOE deployments.
Procurement
Hardware, software and secure supply chain sourcing.
SOC Integration
Connecting your tools into a centralised monitoring network.
Security Hardening
ISM controls and ASD Essential Eight experienced.
Mobile Device Management
Centrally monitor, secure and manage your device fleet.
Backup & Archiving
Managed backup and long-term email archiving.
ICT Support
A human every time, on-call and ready to help.
System Design
Aligned to your IT strategy and business goals.
HOW WE WORK
Configuration, monitoring and priority support
Consultation
Understanding your environment, business strategy and ICT priorities.
System Design
Aligning infrastructure, cloud and on-premises solutions to your requirements.
Deployment
Build, hardening and rollout, delivered remotely or on-site.
Ongoing Support
Priority IT support to keep your systems operating at peak performance.
ACTIVITY PULSE
Workforce Intelligence.
The Pulse of Your Organisation.
Workforce intelligence platform that detects insider threats, surfaces retention risk, governs AI usage, and identifies data loss before they become incidents. Australian made and owned. Hosted in your region.
Solutions: Productivity, Insider Threat, AI Governance, Data Loss Prevention, Remote & Hybrid, Workforce Wellbeing.
MONITOR WHAT MATTERS
19 Modules. One Agent.
Most tools in this category give you fragments. A browser extension for web activity. A separate endpoint agent for applications. Another DLP tool for USB.
ActivityPulse is different, it captures everything from a single lightweight Windows agent. Web browsing, application usage, AI prompts, file transfers, email, USB devices, geolocation, and more, all flowing into one unified platform with one deployment, one configuration, and one place to investigate.
No browser extensions to install or maintain. No prerequisites. Designed for minimal performance impact. Every module can be individually enabled, disabled, or tuned per agent, so you collect exactly what you need, nothing more.
FEATURE CASE STUDY
CEG-AP: Essential Eight uplift
Managed ICT Services team delivered hardening and Essential Eight uplift for the Competition Economists Group Asia Pacific.
EXPERIENCED PROFESSIONALS
Managed ICT Services leadership
Daniel Thompson
Chief Technology Officer
Daniel is a high-calibre, self-motivated IT professional with over 14 years’ experience across Defence, critical infrastructure and industry. He has extensive project management and technical skills, successfully delivering large programs of work, as well as complex system integrations.
Greg Wilson
General Manager – Cyber Assurance
Greg has a broad industry experience that includes Government, Defence, Immigration, DFAT, Education, Training and Commercial, Unisys, Fujitsu and Lockheed Martin as their APAC Regional Information Security Officer. Greg has vast experience in identifying, assessing and managing risks to projects, programs and organisations across commercial and Federal Government sectors.
Matt Wheatley
General Manager – Digital Solutions
Matt has over 19 years’ experience as a cyber security consultant and IT professional. Matt brings highly developed skills across digital transformation, ICT procurement, Project Management, Governance Risk and Compliance and Vendor management.
Jacob Dew
IT Support Consultant
Jake brings a technical mindset and a structured approach to problem solving. Blending his IT and cyber security knowledge with practical skills, he focuses on reliability, performance, and user experience. Jake brings a range of fresh ideas and a commitment to delivering secure and efficient technology solutions.
FAQ
Common questions
Do you provide priority IT support?
Yes, our support is on-call and tailored to your budget and needs, remote and on-site, with a real human every time.
Can you help with Microsoft 365 and cloud deployments?
Yes, we specialise in MS 365 and SOE deployments across cloud and on-premises environments, in partnership with Microsoft Azure and AWS.
Are your systems hardened to Essential Eight?
Yes, our own systems are hardened to ASD’s Essential Eight maturity level 2, and we can help harden yours to the same standard.
Outsource to trusted experts
Let’s discuss your requirements; book a no-obligation consultation with our team today.